Here's some answers to commonly asked questions.
- Does the app send an email or snail mail?
Snail mail. The app will print and send a 4" x 6" postcard mailer
to the address you select.
- How is this different than using regular door hangers?
Door hangers have to be pre-printed with canned language. Each
CurbCards mailer is customized with a picture of the house and
- What about houses that have posted 'No Soliciting'?
As long as you don't go onto the person's property, there's
nothing to worry about. This is no different than sending
marketing mailers to an address list. You can send a mailer to any
address you want.
- How long does it take for a mailer to be delivered?
In the US it should take no more than 10 days for a postcard to be
printed, mailed and delivered to the destination address. In
Canada it's anywhere from 10-15 days.
- Are we still charged if the mailer isn't delivered?
No. We track each piece of mail, and you won't be charged for any
that are marked as 'undeliverable' by the post office.
- Can we cancel a mailer after we've sent it?
You have a 24 hour window to cancel any mailer that you've sent.
- Is there a monthly bill, or is it pay as you go?
You're only billed for the mailers that you buy. Mailers are
bundled into packages with different rates. The bigger packages
generally have better rates. The general range is $2-$4 per
Is there an option to customize the messaging if I don't want to
use one of the canned messages?
Yep! Simply tap on the 'message preview' when creating a mailer to
customize your message.
Can I use this app for canvasing neighborhoods, or is it just
meant as a one-off 'opportunity' mailer sender?
Yes! This app is great for canvasing a neighborhood. Walking or
biking is a great way to get a lot of mailers out quickly.
- Do credits ever expire?
Nope! Once you purchase mailer credits, we'll hold them until
you're ready to send, however long that may be.
What are the dimensions used for logos on the front / back of the
We automatically resize your uploaded logos so that they'll look
good on a printed card. For best results, the front logo should be
at least 650px by 650px and the back should be 200px by 200px.
Drop us a note if you need help!